Privacy Policy

  • Who is responsible for processing your data?





  • What kind of data do we have about you and how have we obtained it?

The categories of personal data that we process from customers and suppliers are:

  1. Identification Data
  2. Mailing or e-mail addresses
  3. Commercial Information
  4. Economic and transaction data
  5. Browsing data
  6. Specially protected data: health, in the case of employees.
  7. Image/Voice
  8. Geolocation data
  9. Biometric data

All of the above-mentioned data has been obtained either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It is your or your company’s obligation to provide us with the updated data in the event of any change.

  • For what purpose do we process your data?

We process the data provided to us by interested parties in order to manage different activities derived from specific procedures carried out in terms of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out one of the following actions:

  1. Provision of the requested services or delivery of the purchased product. 
  2. Sending the information requested through the contact form on our website or any other means of contact with our company,
  3. Provide both potential customers and our customers with product and service offers of interest to them,
  4. Carry out the administrative, tax and accounting management of our clients and/or suppliers,
  5. Carry out satisfaction surveys, market research, etc. in order to be able to offer you the most appropriate offers and an optimised quality of service, etc.
  6. Employee labor management.
  • How long will we keep your data?

Personal data related to individuals associated with potential clients, clients, and suppliers that we collect through various contact and/or information collection forms (including data collected through cookies, if applicable) will be kept until their deletion is requested by the interested party. The data provided by our clients and suppliers will be retained as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the subject matter.

Worker data will be retained as long as the employment relationship is maintained and, in any case, as prescribed by labor legislation to that effect.

In the case of images obtained by the video surveillance system, the retention period will be 1 month, in accordance with the provisions of article 22.3 of the LOPDGDD, unless they must be kept for delivery to the competent authorities.

In any case, we will keep your personal data for the period of time that is reasonably necessary considering our needs to respond to issues that arise or solve problems, make improvements, activate new services, and comply with the requirements demanded by applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems.

  • What is the legal basis for the processing of your data?

Depending on the type of data processing, the legal basis is as follows:

Accounting management: management of invoicing with customers and/or suppliers Maintenance, development and control of the contractual relationship between the parties
Tax management: application of withholdings, bonuses, etc. Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations
Administrative management: logistics management, warehouse, customer deliveries, goods receipt, etc. Maintenance, development and control of the Contractual relationship between the parties
Marketing: Commercial actions about our products or services aimed at our customers or those people who have requested information from us regarding our products and services in the past, including conducting customer satisfaction surveys. Free and unequivocal consent of the interested party (potential customers), we state that the withdrawal of this consent may in no case condition the execution of the contract between the parties; The Company’s legitimate interest in the promotion and marketing of products or services similar to those obtained or requested by interested persons in the past.

If you are an employee, for Labor Management: administrative, accounting and tax management of employees.

Management of working hours registration: start and end times of the working day, as well as overtime.

Execution of an employment contract. Legal Compliance
Videovigilancia: Control Laboral. Performance of a contract. Article 89 of the LOPDGDD and 20.3 of the Workers’ Statute.
Images/voice of workers: publication of image/voice on the company’s website, company books, social networks in order to make the workforce known. Express consent of the data subject.
Geolocation: Work and spatial control of company vehicles and mobiles. Execution of the employment contract. Article 20.3 of the Workers’ Statute and 90 of the LOPDGDD. Legitimate interest of the controller. 

In the event that you do not provide your personal data, it will not be possible to execute your contract, comply with legal obligations or obligations derived from the public authorities.

  • To which recipients will your data be disclosed?

We will not transfer your personal data to any third-party company intending to use it for their direct marketing actions, except in the case where you have expressly authorized us to do so.

We inform you that we may provide your personal data to public administration bodies and competent authorities in those cases where they legally require us to do so or in cases where, acting in good faith, we consider such action to be reasonably necessary to comply with a judicial process; to respond to any legal claim or demand; or to protect the rights of the company or its customers and the public in general.

We inform you that your data will not be transferred or communicated to third parties; the company is solely responsible for its processing and custody.

We will provide your personal data to third parties (e.g., Internet service providers that help us manage our website or carry out the contracted services, IT support and maintenance companies, logistics companies, administrative and tax and accounting advisory firms, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do regarding your personal data and, when necessary, will be bound by legal commitments to keep your personal data private and secure, and also to use the information only following specific instructions from the company.

  • Data transfers to third countries?

No data transfers to third countries are envisaged.

  • What are your rights as a data subject?

Any individual has the right to obtain confirmation about whether we are processing personal data concerning them or not.

Specifically, interested parties may request the right of access to their personal data, as well as to receive them in a common, machine-readable format if the processing is carried out by electronic means (right to data portability).

Additionally, interested parties may request the right to rectification of inaccurate data or, where applicable, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, individuals may request the restriction of processing of their data, or in certain circumstances and for reasons related to their particular situation, individuals may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legal reasons, the exercise or defense of possible claims, or in those exceptions set out in the applicable regulations.

Furthermore, we inform you that you have the right to withdraw your consents given at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

Users are also informed that at any time they can exercise the aforementioned rights by writing to us using the contact details provided in section 1, attaching a copy of their ID.

You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in exercising your rights.

On the other hand, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have informed us of this.